Tag: Comcast

Reviewing This Week on Make HR Happen – December 30, 2012 thru January 5, 2013

  In case you missed this week’s articles, here is a summary: Dec 30 – Blog Soup – From the Archives of Make HR Happen v.9 – This is a re-posting of five previous articles from Make HR Happen. – more –           Dec 30 – When Customer Service Doesn’t Matter …

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When Customer Service Doesn’t Matter

Ah, but you say customer service always matters. Not always. The outward facing image of a company is only one of its many characteristics that must be prioritized relative to the external environment.  I once worked with a crusty old marketing VP to insure that a start-up company’s recruiting campaigns were consistent with the product …

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Live By The Internet, Die By The Internet

I need to go back and re-read the book “Don’t Sweat the Small Stuff” because in the heat of the moment any amount of small stuff can take over my thinking, my language and my behavior. Even if overreaction to a minor event causes temporary insanity (hopefully only temporary) pausing to do a post mortem …

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