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Tom Bolt

Off the Grid: Not Necessarily HR – Another Customer Service Fail

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I’m not sure why I set my expectations so high, but every time I get crappy customer service from a company it makes me drop one level deeper into the inferno of cynicism. Nobody really cares anymore. When a major company like Proctor & Gamble that has a brand image literally screaming out “Quality products here!” falls short in the customer service area it seems to prove the point that caring is a luxury nobody… Read More »Off the Grid: Not Necessarily HR – Another Customer Service Fail

Reviewing This Week on Make HR Happen – Recruiting Fables

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My sister coined a new term for an event we have all done when caught unprepared for cooking a meal for hungry kids. She would cook breakfast for dinner and called it Silly Supper… her two sons loved it and begged or it. So after a week of vacation and another week of limited work activity due to house guests I was totally unprepared for making blog posts this week. The result? Silly blogs. Nothing… Read More »Reviewing This Week on Make HR Happen – Recruiting Fables

Recruiting Fables – Ella Finds a Dream Job

Once upon a time there was a young woman that had to settle for a night security guard position in a large office building after graduation from college. Not finding work that could use her degree in Psychology, she resigned herself to the drudgery of sitting at the reception desk, signing people in and out, and doing some light clerical work left over from the day shift. The building was one many that had been… Read More »Recruiting Fables – Ella Finds a Dream Job

Recruiting Fables – The Three Little Graduates

Once upon a time there were three recent college graduates who were sent out into the world by their parents to seek their fortune. Armed with the best twenty year old advice from their parents and the best instruction of their college career services counselors from about a decade ago, they ventured out into the real world to find jobs. It was not long before they discovered that they were looked upon as fresh meat… Read More »Recruiting Fables – The Three Little Graduates

Recruiting Fables – The Ugly Candidate

Once upon a time there was a man who had everything a man could want. He had worked at the same remote branch of a major corporation for thirteen years and lived the classic dream. This was his first job out of college and he started at the bottom in IT and had worked his way up to a management role. He was respected by his team, admired by upper management, and valued by peers.… Read More »Recruiting Fables – The Ugly Candidate