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Communications

Antivirus Against Toxic People

I am a very cautious and paranoid web user since I am so exposed by the work that I do. Even so, I still get emails from time to time from technical troglodytes, mainly my sister and a few old high school friends, addressed to me (with somebody else’s bogus email address in the header) containing a link to some obscure website, but I absolutely never click on any of those links… as I am… Read More »Antivirus Against Toxic People

Institutional Archaeology

Often overlooked in the undeclared war between generations in the workplace is the fact that most people are not stupid. Thin skinned new entrants into the workforce meet and mingle with the bias of overconfident old timers and chips begin flying off of everybody’s shoulders throughout the organization. Unlike most wars, neither side really has any advantage. It is virtually impossible for either side to win… or lose. The most likely casualty is the business.… Read More »Institutional Archaeology

Creating an Environment of Trust

If there is one thing that is certain about managing the human resource of a company it is that no standard measure of the group can be representative of every individual. The opposite is not true. Employee surveys are generally aggregated to give a sense of the pulse of the group and statistically we take some degree of satisfaction in knowing how the “organization” thinks. Because there is statistical evidence that we can make management… Read More »Creating an Environment of Trust

Playing By the Rules

Are the rules important? Some smart people weigh in on that question: “You have to learn the rules of the game. And then you have to play better than anyone else.” ~ Albert Einstein Rules do not only belong to science but also to art: “Learn the rules like a pro, so you can break them like an artist.” ~ Pablo Picasso There are dozens of motivational quotes about either breaking or following rules. It… Read More »Playing By the Rules

Networking Is Only the Beginning

The answer to so many questions today is found in the one word “networking.” This is discussed in product marketing, sales training, recruiting, job searches, and just about anywhere that personal contact is necessary to begin some process. The keyword in this definition is “begin” because there is little value in simply collecting network contacts without doing something with them. As basic as this concept seems to be, we seem to get lost in the… Read More »Networking Is Only the Beginning