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Managing Expectations

Fine Tuning Business Ethics

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A popular concept in science fiction is to consider a parallel universe where cultural norms are reversed. There are an infinite number of possible situations that would make travel to one of these dimensions enlightening or humorous… or both. Daily life in our universe is never seen to be out of the ordinary because we follow those who have determined exactly what ordinary should be. What if they are wrong? I doubt that there were… Read More »Fine Tuning Business Ethics

Off the Grid: Not Necessarily HR – Rage Against The App

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Managing expectations is the first rule of politics, marketing, diplomacy, and any other form of messaging between people. My father taught me that people should always know that my word was my bond… and this is not a subset of that philosophy but the very heart of it. Building and maintaining trust means that people must set an expectation of truth and then live up to it. We live in an age where there seems… Read More »Off the Grid: Not Necessarily HR – Rage Against The App