Rewarding Bad Behavior
People-watching gives us a peek into the thoughts of an individual by their actions. Watching groups of people as they interact with each other gives us clues to the culture they are creating among themselves. I have learned to be very cautious about applying the lessons learned in parenting and training pets as a somewhat inadequate solution to solving business problems, but there are some interesting parallels. Children cannot be expected to arrive with a… Read More »Rewarding Bad Behavior