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Problem Solving

The Grapevine Knows

Millions of dollars are spent each year by companies trying to find out information about their competitors. Business intelligence is big business. Reversing that concept puts the whole idea of knowledge management in a different light, “What do my competitors know about me?” More important than the aggregate numbers are what individual people think and say. Walls, firewalls and fences can’t stop people from talking with each other. In-house perceptions are probably more critical to… Read More »The Grapevine Knows

Reviewing This Week on Make HR Happen – Absolutely No April Foolery

Rules? We don’t need no stinkin’ rules! But we started off the week with the rules for breaking all the rules. Following up on that concept, there were articles on the five rules for building trust, then three more rules on exposing the past, multiple rules for considering contingent employment, and finally five more rules for dealing with toxic people in the workplace. Actually, these are more like lists of guidelines that are the result… Read More »Reviewing This Week on Make HR Happen – Absolutely No April Foolery

Antivirus Against Toxic People

I am a very cautious and paranoid web user since I am so exposed by the work that I do. Even so, I still get emails from time to time from technical troglodytes, mainly my sister and a few old high school friends, addressed to me (with somebody else’s bogus email address in the header) containing a link to some obscure website, but I absolutely never click on any of those links… as I am… Read More »Antivirus Against Toxic People

Institutional Archaeology

Often overlooked in the undeclared war between generations in the workplace is the fact that most people are not stupid. Thin skinned new entrants into the workforce meet and mingle with the bias of overconfident old timers and chips begin flying off of everybody’s shoulders throughout the organization. Unlike most wars, neither side really has any advantage. It is virtually impossible for either side to win… or lose. The most likely casualty is the business.… Read More »Institutional Archaeology

Playing By the Rules

Are the rules important? Some smart people weigh in on that question: “You have to learn the rules of the game. And then you have to play better than anyone else.” ~ Albert Einstein Rules do not only belong to science but also to art: “Learn the rules like a pro, so you can break them like an artist.” ~ Pablo Picasso There are dozens of motivational quotes about either breaking or following rules. It… Read More »Playing By the Rules

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